Terms of Use

Effective Date: August 19, 2026

Welcome to Uduvia. This website and its related digital services (collectively, the "Site") are operated by the company responsible for the Uduvia brand. These Terms of Use govern your access to and use of our online storefront. Purchases of our decorative hanging accessories, including products from our Nature & Harmony, Light & Sparkle, and Festive & Lucky collections, may also be subject to separate Terms of Purchase and other applicable store policies.

By accessing, browsing, creating an account on, or making use of the Site, you agree to comply with these Terms. If you do not agree with any part of these provisions, you should discontinue your use of the Site.

1. Accuracy of Information Provided

When submitting information through our Site, you agree to provide accurate, complete, and current personal, billing, shipping, and contact details.

You are responsible for updating any information that changes so that your account, orders, and communications can be processed correctly.

2. Privacy and Personal Information

We take reasonable measures to protect information provided by customers and website visitors.

Details regarding how Uduvia collects, processes, stores, and uses personal information are described in our Privacy Notice. By using the Site, communicating electronically with our team, or contacting customer support, you acknowledge the data practices described in our applicable privacy policies.

3. Intellectual Property and Acceptable Use

Unless otherwise stated, content displayed on the Uduvia Site, including product photographs, written materials, graphics, logos, branding elements, audio, layout, and other website materials, is owned by or licensed to the company operating Uduvia and may be protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, personal, revocable, and non-transferable right to access and use the Site for lawful, non-commercial shopping purposes.

Without prior written permission, you may not:

  • Copy, reproduce, distribute, or commercially exploit website content without authorization.
  • Duplicate, frame, mirror, or reproduce substantial portions of the Site or its design for unauthorized commercial use.
  • Upload or introduce viruses, malware, harmful code, or other disruptive software.
  • Use unauthorized automated tools, crawlers, scrapers, or data-mining systems to collect website, product, pricing, or customer information.
  • Engage in activity that places an unreasonable or excessive burden on our systems, servers, or infrastructure.

We may restrict access, suspend accounts, or take other appropriate action where we reasonably believe these Terms or applicable laws have been violated.

4. Reviews and User-Submitted Content

If you submit reviews, photographs, comments, styling ideas, or other content through the Site, you are responsible for ensuring that the material is lawful and that you have the necessary rights to provide it.

You must not submit material that is fraudulent, abusive, defamatory, unlawful, misleading, or infringing upon the rights of another person or organization.

By submitting content to Uduvia, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, publish, and distribute that material in connection with operating and promoting our business, subject to applicable law.

5. External Websites and Services

Our Site may contain links to third-party websites, applications, or services for customer convenience.

Uduvia does not control independent third-party platforms and is not responsible for their content, availability, privacy practices, or business operations. Your use of third-party websites is governed by the terms and policies established by those providers.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE UDUVIA SITE AND RELATED DIGITAL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

EXCEPT WHERE REQUIRED BY LAW, WE MAKE NO EXPRESS OR IMPLIED WARRANTIES REGARDING THE SITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL ALWAYS BE AVAILABLE, COMPLETELY SECURE, ERROR-FREE, OR FREE FROM INTERRUPTIONS, TECHNICAL FAILURES, SOFTWARE ERRORS, OR OTHER DIGITAL ISSUES.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UDUVIA, ITS OPERATING COMPANY, EMPLOYEES, OFFICERS, CONTRACTORS, SERVICE PROVIDERS, AND LOGISTICS PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM:

  • Site interruptions, downtime, or technical failures.
  • The purchase or use of products offered through the Site.
  • Unauthorized security events outside our reasonable control.
  • Network, communication, or transmission failures.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

8. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Uduvia and its operating company from third-party claims, losses, liabilities, penalties, and reasonable legal expenses arising from your material breach of these Terms, unlawful activity, fraudulent conduct, or infringement of another party's rights.

9. Electronic Communications

By using the Site or communicating with our customer support team electronically, you agree that we may provide notices, confirmations, disclosures, and other communications through electronic means where legally permitted.

Electronic communications may satisfy applicable requirements for written notice, subject to any mandatory laws governing a particular transaction.

10. Copyright Complaints

Uduvia respects the intellectual property rights of creators and other rights holders.

If you believe copyrighted material has been used on our Site without authorization, please contact our customer support team and provide:

  • Your physical or valid electronic signature.
  • A description of the copyrighted work you believe has been infringed.
  • The relevant page or URL where the disputed material appears.
  • Your mailing address, telephone number, and email address.
  • A good-faith statement explaining why you believe the use is unauthorized by the copyright owner, its representative, or applicable law.

11. Events Beyond Our Control

Uduvia will not be responsible for delays or failures caused by events beyond our reasonable control.

Such events may include natural disasters, severe weather, public health emergencies, labor disputes, transportation interruptions, government actions, telecommunications failures, or significant supply chain disruptions.

12. Risk of Loss and Ownership

Risk of loss and transfer of ownership for products purchased through Uduvia will be determined according to our applicable shipping terms, delivery arrangements, and any mandatory consumer protection laws governing the transaction.

13. Governing Law and Disputes

These Terms of Use are governed by the laws applicable to the company operating the Uduvia storefront, subject to any mandatory consumer rights that apply in the customer's jurisdiction.

Disputes arising from use of the Site or related transactions will be handled in accordance with applicable law and any enforceable dispute resolution provisions governing the relevant transaction.

14. Severability and Assignment

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary, while the remaining provisions will continue in effect.

You may not transfer your rights under these Terms without prior written consent where such restriction is legally permitted. Uduvia may assign or delegate its rights or obligations where permitted by law.

15. Entire Agreement

These Terms of Use, together with any policies or agreements expressly incorporated by reference, form the agreement governing your use of the Uduvia Site.

They supersede previous communications or representations relating to the same subject matter, except where applicable law requires otherwise.

16. Contact Information

If you have questions about these Terms of Use, please contact our customer support team:

  • Brand Name: Uduvia
  • Operating Company: Skruacioe INC
  • Business Address: 1639 Franklin St 
    Denver CO 80218
    US
  • Customer Support Email: support@uduvia.com
  • Customer Service Line: +1 608-289-2507