Privacy Policy

Last Updated: August 19, 2026

At Uduvia, we respect the privacy and security of our customers' personal information. This Privacy Notice explains how we collect, use, protect, and disclose information when you browse our website, make a purchase, or interact with our decorative hanging accessory collections, including Nature & Harmony, Light & Sparkle, and Festive & Lucky.

1. Information We Collect

To operate our online store and provide our services, we may collect the following categories of information:

  • Information You Provide: When you place an order, create an account, or contact us, we may collect information such as your name, shipping and billing address, email address, and telephone number.
  • Payment Information: Payments are processed through third-party payment service providers. Uduvia does not directly store complete payment card numbers or CVV security codes within its own systems.
  • Automatically Collected Information: When you use our website, certain technical and usage information may be collected automatically, including IP address, browser type, device information, referring pages, and interactions with our website.

2. How We Use Your Information

We may use the information collected for legitimate business and operational purposes, including:

  • Processing Orders: To process purchases, arrange delivery of your decorative accessories, confirm transactions, and provide shipment or tracking updates.
  • Improving Our Website: To understand how visitors use our website and improve site performance, navigation, product presentation, and customer experience.
  • Customer Communications: To provide order confirmations, shipping notifications, customer support responses, and, where permitted or consented to, promotional communications.
  • Fraud Prevention and Security: To identify suspicious activity, protect transactions, and help maintain the security of our website and services.

3. How We Protect Personal Information

We use reasonable administrative and technical measures intended to protect customer information:

  • Secure Transmission: Information transmitted through our website may be protected using SSL or similar encryption technologies.
  • Limited Access: Personal information is made available only to authorized personnel and service providers who need access for legitimate business purposes.
  • Payment Processing: Payment transactions are handled by third-party payment processors that maintain applicable security requirements, including PCI-DSS standards where relevant.

4. Service Providers, Analytics & Advertising

Uduvia does not directly sell personal information for monetary payment. However, certain information may be disclosed to service providers, analytics platforms, and advertising partners that help us operate and promote our business.

These services may include:

  • Analytics and Advertising Providers: Used to understand website activity, evaluate marketing performance, and deliver relevant advertising.
  • AppLovin: May be used for advertising, campaign performance measurement, and conversion tracking.
  • Meta Platforms: May support social media functionality, audience measurement, and advertising activities.
  • Google Services: May be used for website analytics, advertising measurement, search-related services, and other digital functions.

Any third party that independently processes personal information may do so in accordance with its own privacy policy and legal obligations.

5. Cookies and Similar Technologies

Uduvia may use cookies, pixels, and related technologies to support website functionality and understand how visitors interact with our store. These technologies may be used to:

  • Remember products placed in your shopping cart.
  • Analyze website traffic and customer interactions.
  • Support advertising, attribution, and campaign measurement.

You may be able to control or disable certain cookies through your browser or device settings. However, disabling cookies may affect the availability or performance of some website features.

6. Children's Privacy

Uduvia's website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected in circumstances not permitted by applicable law, we will take reasonable steps to remove it.

7. California Online Privacy Protection Act (CalOPPA)

Where applicable, Uduvia seeks to maintain transparent privacy practices consistent with relevant online privacy requirements.

  • Visitors may browse portions of our website without creating an account.
  • Our Privacy Notice is made available through the website.
  • Where applicable and technically supported, certain browser-based privacy preferences may be considered in connection with our data practices.

8. Privacy Rights for European Users

If you are located in the European Economic Area or another jurisdiction that provides similar privacy protections, you may have certain rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, or other rights provided by applicable law.

To submit a privacy-related request, please contact us at support@uduvia.com.

9. California Privacy Rights

California residents may have specific rights under applicable privacy laws, including the CCPA and CPRA.

  • Right to Know: You may request information about the categories or specific pieces of personal information we have collected about you, subject to applicable limitations and exceptions.
  • Right to Opt Out: Although Uduvia does not sell personal information directly for monetary compensation, certain disclosures to advertising or marketing partners may be considered a "sale" or "sharing" under California law. Where applicable, California residents may have the right to opt out of these disclosures.

10. Security Incidents

If a security incident involving personal information occurs, Uduvia will take reasonable steps in accordance with applicable legal requirements.

  • Individuals affected by an incident will be notified where notification is legally required.
  • Additional notices may be provided through our website or other appropriate communication methods when required or appropriate.

11. Marketing Emails

We aim to follow applicable laws and standards relating to commercial email communications.

  • Promotional emails are intended to use accurate and non-misleading subject lines.
  • Marketing communications include a method for opting out or unsubscribing.
  • Valid unsubscribe requests will be processed in accordance with applicable legal requirements.

12. Contact Us About Privacy

If you have questions regarding this Privacy Notice or our handling of personal information, please contact us using the details below:

  • Brand Name: uduvia
  • Operating Company: Skruacioe INC
  • Business Address: 1639 Franklin St 
    Denver CO 80218
    US
  • Support Email: support@uduvia.com
  • Customer Service Line: +1 608-289-2507